QR audio guides for collections and exhibitions
A visitor should not have to create an account or learn an unfamiliar device before hearing the first story. Journey Pal opens from an entrance poster, exhibit label, ticket or direct link and takes the visitor straight to the relevant museum audio guide.
Museums can use one entrance code for a complete highlights route, place codes in individual galleries, or link directly from selected objects. Each stop can combine written interpretation, narration and images, allowing visitors to listen, read or move between both formats as they explore.
- Permanent collections and temporary exhibitions
- Entrance, gallery or object-level QR codes
- Highlights routes or complete museum guides
- No app download, account or shared audio-guide device
Practical for the team running it
Museum teams can correct a fact, improve a script, add a language or change access without reprinting every sign. Journey Pal can also help shape source material into visitor-ready stops, organise translations and prepare QR signage for launch.
- Start with a highlights route instead of the entire collection
- Publish permanent collections and temporary exhibitions
- Use one QR code for multiple prepared languages
- See which stops and languages visitors choose
Evidence from real museum floors
Journey Pal is used by museums and heritage attractions across New Zealand, including the New Zealand Rugby Museum, Bill Richardson Transport World, Tūhura Otago Museum, Kaikoura Museum, Lakes District Museum, Shantytown Heritage Park and the Buried Village of Te Wairoa.
Those installations have shaped the product around the details that determine adoption: clear signage, fast playback, useful English narration as well as translations, staff confidence and a commercial model that fits the venue.
Frequently asked questions
Do museum visitors need to install an app?
No. Visitors can scan a Journey Pal QR code and open the guide in the browser on their own phone.
Can a museum charge for its audio guide?
Yes. A Journey Pal guide can be free, paid, or included in admission, depending on the venue's visitor and revenue goals.
Can museum staff update the guide later?
Yes. Content and access can be updated without replacing the existing QR codes when the published stop remains the same.
What does the museum audio guide system include?
Journey Pal provides browser-based museum audio guide software, QR access, multilingual text and narration, content updates, anonymous usage analytics, and free or paid visitor access.
Can one QR code offer multilingual audio guides for museums?
Yes. One QR code can open the museum guide and present every prepared language, with visitors able to use the suggested phone language or choose another available version.
See how this could work at your venue
Share the type of venue, the stories you want visitors to reach and the languages or access needs you are planning for. Journey Pal can recommend a focused first version.
Talk to Journey Pal