Journey Pal
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Platform features

Everything needed to publish and run a modern audio guide

Journey Pal brings multilingual content, visitor access, guide management and measurement into one platform, without requiring a custom app or a fleet of handsets.

Discuss the features you needSee the live demo
  • Browser-based visitor guides
  • Prepared multilingual text and narration
  • QR codes for guides and individual stops
  • Anonymous usage analytics

Fast access on the visitor's phone

Visitors scan a QR code and the guide opens in their browser. Journey Pal can use the phone language to present the best prepared version, while still allowing the visitor to choose another available language.

  • No app-store visit
  • No visitor account required
  • Readable text alongside every audio stop
  • Links from entrance signage, maps, tickets or exhibit labels
See how to evaluate museum audio guide software

Content that can keep changing

A museum can update interpretation after launch without rebuilding an app or replacing an audio-device fleet. Stops can be corrected, reordered and expanded as exhibitions or visitor needs change.

  • Multiple guides and routes
  • Images, written interpretation and narration
  • Prepared translations in up to 34 supported languages
  • Reusable QR codes when content is revised

Choose how access works

Guides can be freely available or sold as a visitor upgrade. Journey Pal supports the model that fits the venue rather than forcing every museum into a single pricing approach.

  • Free visitor access
  • Paid guide access on the visitor's phone
  • Anonymous stop and language usage data
  • Launch signage and content support

Frequently asked questions

Does Journey Pal require museum-owned hardware?

No. The standard visitor experience uses the visitor's own smartphone and browser, so the museum does not need to issue or maintain a handset for every listener.

Can the same QR code offer several languages?

Yes. One QR code can open the guide and present all language versions that the venue has prepared.

Does Journey Pal include written transcripts?

Yes. Journey Pal publishes the written interpretation with the audio, giving visitors the choice to listen, read or use both.

See how this could work at your venue

Share the type of venue, the stories you want visitors to reach and the languages or access needs you are planning for. Journey Pal can recommend a focused first version.

Talk to Journey Pal