Start with the visitor need
The right setup depends on what the venue wants the guide to solve. International access, richer object stories, low-vision interpretation and a paid premium tour can share the same platform, but they lead to different content, signage and success measures.
Bring the content you already have
Wall labels, catalogue notes, guide scripts and staff knowledge can all become useful source material. They normally need editing for listening and mobile reading rather than being copied word for word.
Frequently asked questions
Do visitors need to download an app?
No. Journey Pal opens in the visitor's phone browser from a QR code or link.
How many languages does Journey Pal support?
Journey Pal can publish prepared museum text and audio in up to 34 supported languages, including te reo Māori.
Can we upload existing recordings?
Yes. A guide can use supplied recordings, AI narration or professionally produced voice work according to the content and budget.
Can visitors read instead of listen?
Yes. Journey Pal publishes written interpretation with the narration so visitors can listen, read or use both.
Can the museum charge for access?
Yes. Guides can be free or sold to visitors through Journey Pal.
Can we update a guide after launch?
Yes. Published content can be corrected or expanded without replacing the visitor's app because there is no app to install.
What analytics are available?
Journey Pal can show anonymous usage information such as the stops and languages visitors choose.
Can we begin with only part of the museum?
Yes. A highlights route or temporary exhibition is often a better first project than attempting the entire collection.
See how this could work at your venue
Share the type of venue, the stories you want visitors to reach and the languages or access needs you are planning for. Journey Pal can recommend a focused first version.
Talk to Journey Pal